That's So Annoying! by Cynthia Lett

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The first etiquette book ever to look at what really annoys us and why, and what to do about it! Here are hundreds and hundreds of real people’s most common complaints and the proper responses to them. Written by an eminent etiquette expert, it is a guide to how to behave well and, more importantly, how to respond to bad behavior.

What are the right rules for the coffee machine at work? Why do husbands always drink from the milk carton? Why are so many retail clerks rude? This book answers all—and, more importantly, explains the proper responses to all the most common irritations. Whether you are the matriarch of an unruly family trying to keep order, or an office worker just trying to figure out how to deal with pushy or messy colleagues, this is a book for you. It’s as funny as it is useful.

“Cynthia Lett is a rare etiquette expert who explains the right way to take charge of your own reactions to others’ behavior while personally demonstrating both class and compassion.”

- Willie Jolley, bestselling author of A Setback Is A Setup for A Comeback

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“This book is a great – and essential – tool in learning how to manifest good behavior, not just on the road, but anywhere.”

-Peter Greenberg, bestselling author of Tough Times, Great Travels

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That’s So Annoying has that unique combination of qualities every book should have:  humor, entertainment, and something of practical value.  Instead of giving us a dry list of rules of etiquette, Cynthia Lett gives us ways to handle those boorish moments we all face without losing our sense of humor.  Her writing feels like gossip at the water cooler—all while it’s arming us with great ways to cope.  This is a book that should be read by the civilized–and uncivilized–worlds alike.”

-Stan Pottinger,New York Times Bestselling author of The Fourth Procedure, A Slow Burning, The Last Nazi and The Boss.

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